Customer Support Bug Report Template

This template allows users to submit issues they encounter with a product or service, helping support teams resolve technical problems efficiently

Use Template
Start for free | No credit card required
Template Image

Template Overview

This tool enables customers to quickly report any bugs or issues they are facing with a product or service, providing key details such as error descriptions, screenshots, and steps to reproduce the problem. This helps customer support teams prioritize and address issues promptly, improving user satisfaction and ensuring a smoother experience with the product or service.

Key Features

  • Upload image element

  • Collect contact information

  • Description elements

Benefits

  • Efficient Issue Resolution
    Facilitates a structured process for identifying and addressing bugs, speeding up resolution times.

  • Improved Customer Experience
    By offering an easy way to report bugs, it increases customer satisfaction and shows that their feedback is valued.

  • Clear Communication
    Ensures that all necessary information is gathered in one place, reducing the need for back-and-forth communication.

  • Prioritization of Bugs
    Helps customer support teams prioritize critical issues based on the details provided by users, leading to better resource allocation.

How it works

  1. 01 Customize

    Edit every part of the content, add questions & answers, as well as your own logic to make the template fit your use case. Change the design settings and add images, colors and fonts to adjust the look & feel to your corporate identity.

  1. 02 Configure

    Control user access and define domains, set up personal data validation rules, integrate tracking and create custom follow-up emails to participants. involve.me gives you a powerful toolbox of project settings.

  1. 03 Connect

    Connect this template over 2000 of your favorite apps, from CRMs and ESPs to marketing automation tools and payment processors. Flexibly map all the data collected with involve.me to your other apps and automate processes.

  1. 04 Share

    Publish this template as a landing page with its custom URL or embed it within the content on your own website or app. You can also integrate the template as a pop-up with custom triggers or send an email to invite users to participate.

  1. 05 Analyze

    Our powerful analytics let you drill down the responses and crunch all submission data. View KPI summary & individual responses, analyze the funnel at every step and create custom XLS and CSV data exports for further insights.

Use This Template

Browse more templates

300+ Templates, 100+ Use Cases

employee evaluation template.
360° Employee Evaluation
return on spend calculator template.
Ad Spend ROI Calculator
adhd self assessment test.
ADHD self assessment
Agency Lead Generation Form
share your review on amazon template.
Amazon Review Funnel
Big five personality test.
Big Five Personality Test
calculate your BMI template.
BMI Calculator
See all templates

Highly rated on software review sites

capterra badge. crozdesk. digital-expert-badge.