Subscription Box Cancellation Funnel Template

This funnel helps businesses retain customers by offering tailored solutions and gathering actionable feedback before they unsubscribe

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Template Overview

This template provides a structured pathway for subscription box customers considering cancellation. It includes personalized retention offers, feedback collection, and insights into customer preferences to reduce churn and improve service.

Key Features

  1. Answer based outcomes

  2. Star rating element

  3. Collect feedback

  4. Collect contact information

  5. Answer piping/personalization

Benefits

  • Churn reduction: Proactively retains customers by presenting alternative plans, discounts, or other incentives.

  • Valuable feedback: Captures reasons for cancellation to inform service improvements and address pain points.

  • Customer-centric approach: Demonstrates commitment to customer satisfaction, strengthening brand loyalty.

  • Operational insights: Helps identify trends in cancellation behavior, enabling better resource allocation and strategic planning.

  • Improved retention metrics: Increases lifetime value (LTV) by saving accounts that might otherwise be lost.

How it works

  1. 01 Customize

    Edit every part of the content, add questions & answers, as well as your own logic to make the template fit your use case. Change the design settings and add images, colors and fonts to adjust the look & feel to your corporate identity.

  1. 02 Configure

    Control user access and define domains, set up personal data validation rules, integrate tracking and create custom follow-up emails to participants. involve.me gives you a powerful toolbox of project settings.

  1. 03 Connect

    Connect this template over 2000 of your favorite apps, from CRMs and ESPs to marketing automation tools and payment processors. Flexibly map all the data collected with involve.me to your other apps and automate processes.

  1. 04 Share

    Publish this template as a landing page with its custom URL or embed it within the content on your own website or app. You can also integrate the template as a pop-up with custom triggers or send an email to invite users to participate.

  1. 05 Analyze

    Our powerful analytics let you drill down the responses and crunch all submission data. View KPI summary & individual responses, analyze the funnel at every step and create custom XLS and CSV data exports for further insights.

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